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Built in 2009, the hotel's 157 tastefully decorated guest rooms and suites are the ideal home-away-from-home accommodation for both business and leisure travellers. The hotel's attentive team will help arrange any event desired in one of the hotel's various meeting rooms, including the signature Jadelink Ballroom, which can hold over 200 people. The air-conditioned establishment also features a lobby with 24 hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. Guests can wine and dine at the hotel café, bar and restaurants, while corporate guests can take advantage of the conference facilities and the WLAN Internet access. Room service and a laundry service, as well as a car park for those arriving by car, complete the hotel's features.

All hotel rooms and suites offer the latest in guest conveniences including in-room safes, fully stocked minibars, high definition TVs, satellite TV, international direct dial telephones, individually regulated air conditioning and high-speed broadband Internet access. Other in-room amenities include an en suite bathroom with a shower, bath and hairdryer, as well as double or king-size beds, tea and coffee making facilities, an ironing set and central heating.

The J Lounge is the place to meet friends and business partners anytime of the day for a quick snack or a drink. A large variety of beers, cocktails and an excellent wine selection make J Lounge the ideal place to unwind after a successful day conducting business or taking in the many tourist sights in Shanghai.

The gym, located on the fifth floor of the hotel, is a newly finished and equipped fitness center, offering a variety of strength and resistance machines, free weights and Aeon equipment including treadmills, cycles and elliptical machines. The gym is comfortably furnished with 37-inch LCD HDTV, reading materials, towels and complimentary bottled water.