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Renovated in 2002, this family-friendly hotel comprises a total of 682 rooms, of which 27 are suites, spread over 10 floors. Discerning guests will appreciate the elegant lobby with a 24-hour reception desk, a cloakroom, a souvenir shop and a lift. The hotel is air-conditioned. Further facilities include a theatre, a bar, an air-conditioned restaurant with highchairs for children, as well as a conference room. Public Internet access, and room and laundry services are also on offer. Guests arriving by car may like to make use of the parking spaces or the garage.

The very comfortable and attractive rooms come with an en suite bathroom with a hairdryer. Each of the cosy rooms also includes a direct dial telephone, Internet access, an LCD flat-screen TV with 32 channels, a hire safe, and tea and coffee making facilities. Air conditioning and heating are individually regulated.

There are 5 restaurants on the property (most open for all three meals). There is also an ice cream parlour and a Seattle's Best coffee bar. There is also 24-hour room service available.

The hotel offers its guests the use of a large spa centre, with an indoor and an outdoor swimming pool, and several hot tubs. There is also a solarium available. The hotel has its own well-equipped and professionally run gym, and organises an activity programme.

Any guests under 21 years of age will not be allowed to stay in the hotel unless accompanied by a registered guest over 21 years of age. A mandatory resort fee of USD 3 per room per night is to be paid by each guest.