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This guesthouse is set in a recently refurbished Victorian townhouse dating back to 1874. The establishment comprises a total of 23 guest rooms and offers a warm but modern decor, with affordable accommodation in a non-smoking environment. Guests are welcomed into a lobby with 24-hour reception and check-out service, and on-site facilities include a restaurant and a laundry service (fees apply). Guests arriving by car can leave their vehicles in the nearby car park.

Each bedroom has been designed with modern, warm, welcoming colours and fabrics. Single standard rooms have large 1,20 m single beds. No rooms are suitable for extra beds but double standard rooms can accommodate baby cots. Singles without a bathroom have a washbasin within the room and a shared shower room and toilet. All rooms have complimentary tea and coffee making facilities, and other facilities available include a direct dial telephone, satellite/cable TV, a radio and central heating. Hairdryers and irons are available on loan from reception.

A continental buffet breakfast is served each morning.

Reception is open 24 hours. On-site car parking is limited and subject to availability.

From Heathrow Airport: Take the M4 towards London, exit at Junction 1. Follow the signs for Richmond. When entering the town centre, Church Road is the first turning on the left after the Richmond Circus roundabout.