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Fully air-conditioned, the 227-room hotel offers a great variety of services. Guests are welcomed into a lobby with a 24-hour reception and check-out service, luggage storage facilities, hotel safe and a complimentary porter service. There is a restaurant, bar and café in the hotel, and room and laundry services are also available. Business guests will appreciate the conference facilities, and photocopying, fax and postal services are offered. Furthermore, bookings for onward travel can be arranged on site. Guests arriving by car may use the hotel car park free of charge.

The hotel's guest rooms come equipped with double beds, an international direct dial telephone, cable TV (with a video-on-demand system), free broadband Internet access, air conditioning and heating. All rooms also have an en suite bathroom featuring a bathtub, shower and hairdryer.

The hotel's 'Meilinge' restaurant seats up to 140 and serves Shanghai cuisine and Western-style dishes. Breakfast is served and à la carte and set menu options are served at lunch and dinner time.